Tech Bulletin

The Helper Bears Handbook

Have you ever found yourself wanting to feel more comfortable using technology
and accessing the internet, but not knowing how to start? Thankfully, with the help of
Helper Bears’ Tech Education Workbook, you’ll be confident in your ability in no time.

Created to help train your mind to become familiar with technology and its
functions, the workbook includes not only education and essential information, but helpful
tips, vocabulary lists, and even fun puzzles and games. By making your way through the
workbook, you’ll learn about daily and practical tech use, including topics like organizing
your contacts, using smart devices, and preventing spam calls, and you’ll also gain
knowledge about internet safety and how to effectively protect yourself against a variety of
scams. There’s no need to have a device on hand to use the workbook, either; printed
materials allow for ease of use and learning without hassle.

To start you off, we’ll share some of the tips you may come across in the workbook:

● You can check if a website is secure by looking for the sequence “https://” in
the address bar
● Small acts such as deleting old emails and text messages, organizing your files
into folders, and updating your apps can help to declutter your device
● Make sure to back up important data to external drives or cloud services to
avoid losing it if it gets lost/deleted
● For your safety, you should try not to use the same password across multiple
sites or applications, and try using a passphrase (a series of random words or
a sentence you can remember). For example: “BlueCoffeeRain!29.”

The Helper Bears’ Tech Education Workbook was made as a part of our mission to
bridge the tech gap in older adults and reduce the prevalence of loneliness and isolation.
We believe that being informed in technology and being comfortable using it to remain
connected, perform daily tasks, and stay updated on current events can make a lot of
difference. So to anyone who wishes to improve on your digital literacy, make sure to give
our workbook a try—we are happy to help!