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We are a dedicated concierge service specializing in technology education for older adults. Our mission is to bridge the technology gap for older adults. We make technology easy to understand, helping older adults stay happy, connected and independent in the digital age.
Helping the Underserved Population
We empower the underserved community through technology, turning digital barriers into bridges of connection. Our customized tech education provides essential skills for independence, enabling older adults to take control of their health to live an inspired life.
Personalized Approach
We understand that each older adult has unique needs and comfort levels with technology. Our services are tailored to meet these individual needs, providing a supportive and patient learning environment.
Friend on Demand
At Helper Bears, we offer more than just technical support; we provide companionship and understanding. Our “Friend on Demand” service ensures that older adults not only receive technical assistance but also experience genuine connection and support.
Enhanced Independence
Acquiring technology skills allows older adults to perform various tasks online, reducing dependency on others for daily activities like shopping, checking health history, banking, or scheduling appointments.
Social Connection
With the knowledge of using social media and communication apps, older adults can effortlessly stay connected with family and friends, combating loneliness and isolation.
Health Management
Learning to navigate health and medical apps empowers older adults to actively participate in managing their health, tracking medications, consulting with healthcare providers, and accessing valuable health information online.
Safety and Security
Understanding online privacy and cybersecurity practices ensures that older adults can confidently use the internet and digital services while safeguarding their personal information.
Lifelong Learning
Engaging with technology stimulates mental activity and provides opportunities for continuous learning and entertainment, contributing to a fulfilling and active lifestyle.
Improved Client Engagement
Organizations will notice enhanced engagement from older adults who are proficient in technology, facilitating better communication and interaction between the service providers and their older adult clients.
Efficient Service Delivery
With clients adept at using technology, organizations can streamline their services, reduce the need for physical presence, and offer more online services, making their operations more efficient and cost-effective.
Enhanced Education and Information Dissemination
Digital platforms can be effectively used to provide essential education and information to older adult clients, ensuring they are well-informed and can make better decisions regarding the services they receive.
Increased Adoption of Online Services
As older adults become comfortable with technology, the adoption of online services increases, allowing organizations to expand their service offerings and reach a broader client base.
Client Satisfaction
Older adults who are confident in using technology are likely to be more satisfied with the services they receive, leading to higher client satisfaction scores and improved reputation for the organization.
